Maps ๐Ÿ“ Help Center

Questions about the Maps by Airspeed app for Slack? Weโ€™ve got advice and answers.
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Maps by Airspeed FAQs

What is Maps ๐Ÿ“ by Airspeed?

Maps ๐Ÿ“ by Airspeed is a Slack app where you can easily see your teammatesโ€™ locations on a Team Map. Users can add their home office location, upcoming travel, and more. Use Maps to schedule meetups, check your teammates’ time zones for meetings, and share travel plans.

Download the Maps one-pager to learn more.

How do I install the Maps ๐Ÿ“ by Airspeed Slack App?

You can install the app from our product page or the Slack App store.

What channel is best to use for Maps? Can I add Maps to multiple channels?

Teams typically add Maps ๐Ÿ“ by Airspeed to their #general channel, team channels, location-based channels, and more. You can add your Team Map to multiple channels and bookmark it to the top of Slack channels.

When someone new joins a channel where Maps is installed, theyโ€™ll receive a prompt to add their home office location.

Does Maps ๐Ÿ“ by Airspeed track my location?

No, we do not track your location. Your home office location will not automatically update if you move or travel. To change your location, edit your home office location in the app.

Will new users that join our Slack workspace get a reminder to add their home office location?

When new users join a channel that has the Maps app added, they will receive a message prompting them to add their home office location.

Can I add Maps ๐Ÿ“ by Airspeed to any channel, even if Iโ€™m not the app Admin?

Yes, any person in the Slack workspace can add Maps to channels.

Can I add my upcoming travel to the Team Map?

Absolutely! When you add your upcoming travel, your teammates can share recommendations for the location or plan meetups. Simply add your destination and the dates youโ€™re traveling, and your travel pin will be added to the Team Map.

How do I add Maps ๐Ÿ“ by Airspeed to a private Slack channel?

Once Maps ๐Ÿ“ by Airspeed is installed in your workspace, simply @ mention Maps in a message in the private channel. Youโ€™ll see a message confirming it was installed.

Who is the app Admin and what are their permissions?

The Maps app Admin is the person who installed the app. If you want to change the Admin, send us a message via the support widget (bottom right) or email [email protected].

Can I import all home office locations for people in my organization?

The App Admin can import locations in the Home tab of our Slack app using a CSV spreadsheet file. We provide instructions in Slack to guide you. Youโ€™ll download our CSV file template, then add your teamโ€™s home office locations. You can send the file back to use via the Messages tab in the Maps ๐Ÿ“ Slack app.ย 

โš ๏ธ Note: people who are not in a channel with the Maps app will not receive important notifications for the Team Map. We recommend adding it to the #general channel to make sure everyone is included.ย 

If our Team Map link is shared outside of the Slack workspace, can other people view our Map?

We use Slack authentication to ensure that only members of the workspace can open and view the workspace’s Team Map link.

Why can I only Slack message 6 people at a time from the Team Map?

Slack limits the amount of people in a group message to 8 people. Your group message includes yourself and the Maps app, so you can add an additional 6 people.

Why canโ€™t I leave a group DM created by the Maps app?

Currently, Slack does not allow anyone to leave a group DM. This is not a function of Airspeed, but rather a function of Slack. Weโ€™ve suggested this feature to Slack.

Can I connect to my company's HRIS system?

This feature is coming later this year. Contact us at [email protected] to let us know what HRIS system youโ€™re using and to get on our waitlist.