Coffee Talk โ˜•๏ธ Help Center

Questions about the Coffee Talk by Airspeed app for Slack? Weโ€™ve got advice and answers.
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Coffee Talk by Airspeed FAQs

What is Coffee Talk โ˜•๏ธ by Airspeed?

Coffee Talk โ˜• by Airspeed is a Slack app where you can intentionally connect with new colleagues for a virtual coffee chat. Simply tell us what type of people youโ€™re interested in talking to and what youโ€™d like to talk about, and we use AI to provide you with the best matches. Coffee Talk helps you find new work friends and mentors. Get to know your team better, especially people you don’t usually work with.

Download ourย Coffee Talk one-pagerย to learn more.

How do I install the Coffee Talk โ˜•๏ธ by Airspeed Slack App?

You can install the app from our product page or the Slack App store.

How is Coffee Talk different from other buddy matching Slack apps like Donut?

  • Intentional and personalized matching experience – we use matching profiles and AI to find the best matches for chats. Our matching algorithm is constantly improving based on user feedback. Other apps like Donut provide random matches.ย 
  • Automatic scheduling with Google calendar – connect your Google calendar and we’ll find the best time for your group and schedule a chat.
  • Meet with groups of 2-5 – let us know what size groups we should create for matches, from 2 up to 5. If you have an introverted team, groups of 3-5 can be helpful to get the conversations going.
  • Influence your matches – after your chat, we ask for quick feedback. This helps us influence your future matches.
  • AI-generated conversation starters – a common challenge we heard about with other matching apps: what do I talk about?! We provide an AI-generated list of conversation starters based on your interests. This helps make the best use of your Coffee Talk time with a meaningful conversation.
  • Less noisy messages – users are in complete control of their matching experience and will only receive meaningful messages. The admin will select a cadence for matches, such as every 2 weeks, and users will receive messages accordingly.

What channel is best to use for Coffee Talk? Can I add Coffee Talk to multiple channels?

We recommend creating a new channel (e.g. #coffee) and inviting users in your workspace to join the channel. You can add it to an existing channel if youโ€™d like, such as a team channel.

You can add Coffee Talk to multiple channels. Keep in mind that Coffee Talk will not pair you with people across different channels. The matching will only occur within each individual channel that has installed Coffee Talk.

Is there a minimum number of users needed for a Coffee Talk channel?

Short answer? The more the merrier.ย 

We recommend adding at least 6 people in a Coffee Talk channel. Although you can use Coffee Talk in a channel of any size, keep in mind that Coffee Talk will only pair you with users in that Slack channel.

Our AI matching is most effective when we have a pool of users to match, so we recommend encouraging all employees to join the channel.

What matching frequency do you recommend?

The admin will set the matching frequency, which determines when and how often we pair people in your channel. Most organizations set the frequency to every 2 weeks. This means that users are getting a match 2x a month.

Can anyone add Coffee Talk to another channel in our Slack workspace?

Yes, anyone can add Coffee Talk to another Slack channel.

Can I opt-out of Coffee Talk?

Yes, you can opt-out of Coffee Talk by leaving the channel where Coffee Talk is installed or by adjusting your opt-out preferences in the Coffee Talk Home tab.