Questions about the Coffee Talk by Airspeed app for Slack? We’ve got advice and answers.
Coffee Talk by Airspeed FAQs
What is Coffee Talk ☕️ by Airspeed?
Coffee Talk ☕ by Airspeed is a Slack app where you can intentionally connect with new colleagues for a virtual coffee chat. Simply tell us what type of people you’re interested in talking to and what you’d like to talk about, and we use AI to provide you with the best suggested matches. Coffee Talk helps you find new work friends and mentors. Get to know your team better, especially people you don’t usually work with.
How do I install the Coffee Talk ☕️ by Airspeed Slack App?
How is Coffee Talk different from other buddy matching Slack apps like Donut?
- Intentional and personalized matching experience – We use matching details and AI to suggest matches for chats. Our matching algorithm is constantly improving based on user feedback. Other apps like Donut provide random matches.
- Influence your matches – We present suggested matches to see who you’re most interested in chatting with. Based on your response, we’ll then provide your actual match for that week. Other apps do not allow you to influence the matching.
- AI-generated conversation starters – a common challenge we heard about with other matching apps: what do I talk about?! We provide an AI-generated list of conversation starters based on your interests. This helps make the best use of your Coffee Talk time with a meaningful conversation.
- Less noisy messages – Users are in complete control of their matching experience and will only receive meaningful messages. The admin will select a cadence for matches, such as bi-weekly, and users will receive messages accordingly.
What channel is best to use for Coffee Talk? Can I add Coffee Talk to multiple channels?
We recommend creating a new channel (e.g. #coffee) and inviting users in your workspace to join the channel. You can add it to an existing channel if you’d like, such as a team channel.
You can add Coffee Talk to multiple channels. Keep in mind that Coffee Talk will not pair you with people across different channels. The matching will only occur within each individual channel that has installed Coffee Talk.
What matching frequency do you recommend?
The admin will set the matching frequency, which determines when and how often we pair people in your channel. Most organizations set the frequency to every 2 weeks. This means that users are getting a match 2x a month.
Can anyone add Coffee Talk to another channel in our Slack workspace?
Yes, anyone can add Coffee Talk to another Slack channel.
How do I add Coffee Talk ☕️ by Airspeed to a private Slack channel?
Once Coffee Talk ☕ by Airspeed is installed in your workspace, simply @ mention CoffeeTalk in a message in the private channel. You’ll see a message confirming it was installed, as well as recommended next steps.
If you want to add Coffee Talk in a new private channel, create the channel first. Then follow the same steps above.
Who is the app Admin and what are their permissions?
The Coffee Talk app Admin is the person who installed the app. If you want to change the Admin, send us a message via the support widget (bottom right) or email [email protected].
They can add edit/remove Coffee Talk from channels and have the ability to remind people to add their matching details.
Can I opt-out of Coffee Talk?
Yes, you can opt-out of Coffee Talk by leaving the channel where Coffee Talk is installed. This is why we recommend creating a new channel like #coffee so users can opt-in by joining.